FAQ - KOMUDESIGNS

COMMON QUESTIONS

Can't find the answer to your question below? Contact me then I'll do my best to give you an answer!

This company exists on a part time basis - I normally work 2-4 hours a week, never more than 5, and some weeks not at all. Therefore ordering time and the occasional waitlist varies but you'll always be told an estimate before confirming your order.

PHYSICAL PRODUCTS

PRINTED FABRICS

The fabrics and neckerchiefs are printed at Elobina, a Swedish company. These are printed as digital prints with Ökotex-certified colors. I myself have no stock of printed products other than the occasional neckwear - the majority are ordered via the print shop with delivery directly to the customer.
Where are the riding skirts?

I have paused the production of riding skirts/capes and have chosen to focus on tailor-made sewing patterns for these. So you can still get a skirt - but you sew it yourself! The patterns are beginner friendly – all you really need is a printer and a sewing machine. Maybe I will take up the production of physical skirts in the future - but at the moment the body cannot bear to work for so long at the sewing machine, and it is busy with historical sewing and folk costumes!

But you – keep an eye on my instagram! The plan is that if I have time to make a skirt, I'll advertise it there - and then it's a matter of being first in line to get one!
But if I want to order something special?

DIGITAL PRODUCTS

How do I order and what does the ordering process look like?

Digital products that are purchased directly via the website can be downloaded immediately after purchase, both via the website and via a link in your order confirmation email. These are paid via Paypal.

Tailor-made digital products are ordered through an order form. After you fill in the form, you will receive an email with payment instructions. When you pay, you will receive your digital sewing pattern within 7 days.
What sizes can I order?
Do you offer refunds/returns?